Tag Archives: Service Tickets

Tutorial: Autofill HP Service Manager (HPSM)

So I’ve been asked by a couple of people how I managed to autofill a new HP Service Manager Service Ticket. This is what my company uses for service ticket handling and what not. The IRIS program is able to auto-submit tickets when a device fails a certain amount of times. Here’s the code! Public Class serviceTicketForm Dim numFramesLoaded As Integer = 0 Dim storeName As String = " [Continue Reading]